Our general condition of delivery

Culturespaces and the carrier Daudin services ensure deliveries all around the world.

 

Order processing time

With the exception of public holidays, orders placed between Monday and Thursday will be processed and dispatched the following day. Orders placed Friday, Saturday or Sunday will be processed and dispatched on the following Monday (except Colissimo).

Available means of delivery

Deliveries in metropolitan France and Monaco:
- By Colissimo France (deliveries take up to 48 hours, during working days) - for orders placed on weekends, public holidays, or the evening before weekends or public holidays.
- FREQUENCEO : distribution in 48 hours during working days with mail tracking.
Deliveries in France's Overseas Territories: by Colissimo Outre-Mer (deliveries take between 5 and 7 working days - deliveries take between 7 and 9 working days for orders placed on weekends, public holidays, or the evening before weekends or public holidays).
Deliveries in Europe: by Colissimo Europe (deliveries take between 3 and 5 working days - deliveries take between 5 and 7 working days for orders placed on weekends, public holidays, or the evening before weekends or public holidays).
Deliveries in other areas: by Chronopost International (deliveries take between 5 and 10 working days)
These delivery times are approximate and begin when the package is received by their services. There are consultable on the website: www.coliposte.net. Culturespaces cannot be held responsible for delays owing to strikes called by the distribution networks.

Exchange or Repay

The Customer has a period of seven working days in which to return the products, at his expense, if they fail to give complete satisfaction for any reason whatsoever. If the Customer exercises the right of withdrawal, he will have the choice between asking Customer Service for a refund, excepting the charges for returning the item, and exchanging the product for another product of the same quality and value. In order to do this, he will need to log in to his account, fill in the return slip in PDF format and send it with the said product(s) in their original packaging in perfect condition to the following address:
Daudin Services / Culturespaces
628 avenue du Grain d'or
41 350 Vineuil